Everything it takes to run service — in one tab.
Bookings, deposits, messaging, the floor, the kitchen and the guest book — one platform, built for how African restaurants actually run. No seven tabs, no duct tape.
A booking page that actually converts.
Your own page at getkaramu.com/book/your-name. Mobile-first, loads fast, and shows real availability from your floor plan — not a form that emails you back tomorrow.
- Live slots from your real tables & buffers
- Takes an M-Pesa deposit the moment they book
- Installable as an app · WhatsApp share preview
- SEO-ready, so Google sends you diners
M-Pesa deposits, in 8 seconds.
An STK push lands on the guest’s phone the moment they book. They tap their PIN, the deposit settles straight to your till, and the booking auto-confirms. Cards (Visa · Mastercard) via Paystack. Deposits go live once we’ve verified your payout account — usually while we’re setting you up.
- Money settles to your till — Karamu never holds it
- No commission per cover, ever
- Refunds without a phone call
- Every payment auto-matched to its booking
Every booking confirmed, without you typing.
Branded confirmations and reminders go out on their own — one the day before service, one a couple of hours ahead. Email carries every booking today; WhatsApp and SMS are built and switch on with template approval.
- Branded as your restaurant, not as us
- A reminder the day before, and one a couple of hours out
- Guests change their own booking from a link — no phone call
- Every message saved to the guest’s history
Tonight’s service in one swimlane.
Tap to seat, run walk-ins and the waitlist — built for the host stand on a tablet, synced live with the back office.
- Spatial floor plan + timeline, same data
- Walk-in & waitlist intake with live wait-times
- Pre-service brief: VIPs, allergies, big parties
- Live table status the whole team shares
Every regular, remembered.
Each guest builds a profile automatically — visits, spend, the table they love, the allergy you can’t forget. Deduplicated by phone number, the way identity actually works here.
- Auto-built from every booking & visit
- Tags, allergies & seating preferences
- Segments for birthdays, VIPs & win-backs
- Yours to export anytime
Decisions, not dashboards.
See which nights are busy and which aren’t, where no-shows cluster, how fast you turn tables. Plain answers you can act on before the weekend — not a wall of charts.
- Peak-hours heatmap & covers trend
- No-show & cancellation patterns
- Table utilisation & turn times
- Export anything to CSV
From the booking link to the kitchen pass.
Tickets fire to a big-screen kitchen display, allergy flags ride every ticket, and the 86 list syncs to the QR menu — so a sold-out dish stops being ordered the moment it runs out.
- Kitchen display (KDS) with live ticket status
- Allergy flags on every affected ticket
- QR menu & ordering at the table
- 86 a dish once — everywhere updates
One subscription. The entire restaurant.
- Branded booking page
- Real-time availability
- Deposits & prepayments
- Waitlist & walk-ins
- Calendar & table management
- M-Pesa STK Push
- Card payments (Visa · Mastercard)
- Email confirmations & reminders
- Branded templates
- ComingWhatsApp + SMS
- Floor plan designer
- ComingFront of house tablet
- Kitchen display (KDS)
- QR menu & ordering
- ComingShift management
- Automatic guest CRM
- Tags & segments
- Analytics & CSV export
- ComingBulk WhatsApp campaigns
- ComingMulti-location (Chain)
See it running on your restaurant.
Take the booking flow for a spin, or apply for the pilot and we’ll set it all up with you.