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Pilot setup guides

From application to first booking in about a week.

You won’t set up alone — a founder walks every pilot through it on a call. These guides are exactly what we cover together, so you always know what’s next.

Your first week, day by day

  1. Day 1

    Apply

    Send your restaurant details.

  2. Day 1–2

    Kickoff call

    A founder calls to plan your setup.

  3. Day 2–3

    Configure together

    Tables, hours, menu & booking rules.

  4. Day 3–4

    Connect M-Pesa

    Payout details in, verified by us, confirmations tested.

  5. Day 5

    Go live

    Share your link, take your first booking.

The guides

Six things to set up before you go live.

  • Set up your booking page

    • Claim your getkaramu.com/book link
    • Add cover photo, hours & cuisine
    • Set deposit & booking rules
    • Share it on WhatsApp & Google
    Read the guide
  • Connect M-Pesa

    • Link your existing till (Paystack sub-account)
    • Set your deposit amounts
    • Send a test STK push
    • Card payments via Paystack
    Read the guide
  • WhatsApp & SMS

    • Confirmations, reminders & receipts — automatic
    • Make every message sound like you
    • Day-before & 2-hour reminders
    • WhatsApp & SMS switch on with template approval
    Read the guide
  • Build your floor plan

    • Add zones (window, garden, bar)
    • Place & size your tables
    • Set covers & combine rules
    • Auto-generate table QR codes
    Read the guide
  • Import guests & bookings

    • Bring your paper book or sheet
    • We migrate up to 500 bookings free
    • Auto de-duplicate by phone
    • Tag your regulars & VIPs
    Read the guide
  • Train your team

    • Invite managers & front-of-house staff
    • See what every role can do
    • Walk the host-stand flow
    • Run a practice service
    Read the guide
You’re not on your own

Stuck on anything? You’ve got a founder, not a queue.

Through the whole pilot, setup help is one message away. Write to us and a founder writes back — then we’ll hop on a call, screen-share, or just sort it out for you.